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EVERY ZUNGZA PRODUCT IS MADE SLOWLY AND FINISHED BY HAND. FREE SHIPPING ON ORDERS FROM 800,000₫. did you know ZUNGZA means Rung Gia, the old forest

ZUNGZA / POLICY

Privacy policy

What data ZUNGZA collects, what it is used for, and what rights you have over your own data.

The data ZUNGZA collects

  • When you place an order: your name, phone number, email, delivery address and order contents.
  • When you contact us: your name, email, phone number and the message you send.
  • When you subscribe to our letters: your email address.
  • When you browse the site: anonymous access data used for statistics.

ZUNGZA does not collect bank card information on this website.

How it is used

  • Processing, packing and delivering your order.
  • Helping you when there is a problem with an order or a product.
  • Sending information about products, stories and workshops — only if you have agreed to it.
  • Improving our products and the website experience.

ZUNGZA does not sell or trade customer data with third parties for advertising purposes.

Who it is shared with

Data is shared only to the minimum extent necessary with: the carrier (to deliver your order), the email platform (to send the letters you subscribed to), and state authorities where required by law.

Internal access rules

Only staff who genuinely need it can access customer data, and access is withdrawn as soon as a person no longer holds the related role.

How long it is kept

Order data is kept for [number of years] years, as required for accounting and warranty. Subscription emails are kept until you unsubscribe.

Your rights

You have the right to see, correct or ask us to delete your personal data, and the right to withdraw your consent to our letters at any time. Send your request to [email]; ZUNGZA replies within [number of days] working days.

Cookie

The website uses cookies to remember your cart and to measure visits. You can turn cookies off in your browser, but the cart will not work fully.

Contact

For any question about personal data, write to [email] or through the Contact. Last updated: [date].