Skip to main content
EVERY ZUNGZA PRODUCT IS MADE SLOWLY AND FINISHED BY HAND. FREE SHIPPING ON ORDERS FROM 800,000₫. did you know ZUNGZA means Rung Gia, the old forest

ZUNGZA / CUSTOMER CARE

Track your order

Enter your order code and the email you used when ordering to see its current status.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Can't find your order?

The order code is in the confirmation email ZUNGZA sends right after you place an order. If you can't see the email, please check your spam folder first.

If you still can't find it, message ZUNGZA through the Contact with the phone number you used when ordering — ZUNGZA will look it up for you.

Order statuses

  • Awaiting confirmation — ZUNGZA has received your order and is checking stock and delivery details.
  • Processing — the order is confirmed and being packed at the workshop.
  • On the way — the order has been handed over to the carrier.
  • Completed — the order has reached you.